Who’s Minding the Store? - “‘Retailers who delegate category management to suppliers will never give customers a reason to shop their stores,’ Harris says. ‘This was supposed to be a tool for retailers,’ not an excuse to abdicate. And yet, category captains are proliferating. Category management is finding its first foothold in books and music for the same reasons it took root at Schnucks: new competition […], a bad economy, and a CEO who knows Harris.”