Archived Blog Post: July 24, 2002

A fool's paradise for CEOs - "The big picture is that some individual projects succeed, the occasional company does an effective (that is, productivity-raising) job of implementing such technologies, and some sorts of business activities (purchasing and inventory management, for example) respond well to such 'improvement' -- but that on average, enormous amounts of time, money and corporate temper are wasted on attempts that subvert attention to more important business issues."

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